The coupon application deadline is fast approaching. If you are still not DTV-ready, it’s not too late. Help is still available, but you must take action immediately. Eligible households may continue to apply or re-apply for TV converter box coupons. Applications for coupons are accepted online, by phone at 1-888-388-2009 (1-888-DTV-2009), by mail and by fax. Mailed applications must be post-marked no later than midnight on July 31, 2009. It typically takes nine business days to process and mail coupons. If you have applied for coupons, but not yet received them, check the status of your request on www.DTV2009.gov by selecting Check Your Application Status.
Appeals for Denied Coupon Applications.
The last day to file an appeal is midnight on July 31, 2009. If you apply for coupons through the Web site, and the application is denied, there is a link within the denial message to appeal. Filing an appeal via the Web site is the quickest way for the Coupon Program to process and respond to appeals. If you wish to provide additional detail beyond the space provided, you may submit your appeal in writing or by e-mail.
Coupons Can Be Used Until They Expire.
Even though the last day to apply for coupons is July 31, 2009, you can use your coupons at participating retailers until they expire. Call ahead to area retail stores to confirm availability of coupon-eligible converter boxes on the day you plan to shop. Coupon-eligible converter boxes also may be purchased online or by telephone and shipped directly to your home.
Once again, we greatly appreciate your continued efforts to reach consumers who are still not DTV-ready. During these final days for consumers to apply for a TV converter box coupon or file an appeal, will you please spread the word and help ensure that people who need help purchasing their converter boxes are able to receive it? Your efforts will make it possible for them to experience the benefits of the digital TV transition.
Wednesday, July 29, 2009
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